EO100™ Certification System Comments, Complaints and Appeals

This policy applies to

  • Equitable Origin, Inc.

This policy describes how EO will accommodate and respond to certification appeals as well as comments and suggestions on other subjects received from any source.

EO’s resolution of stakeholder concerns is both impartial (i.e., based on a consistent procedure that does not favor one party over another) and documented (i.e., the decision-making process and decisions made are written down and provided to interested parties on request, within reasonable bounds to accommodate the need for confidentiality).

Trademark complaints are not within the scope of this policy.

Only affected parties can submit appeals and complaints in the context of this policy.

Read the full policy: EOP-103: EO100™ Certification System Comments, Complaints and Appeals